Policies

Privacy Policy

We respect your privacy. Any information collected on our website, such as name, contact details, and purchase data, will be kept strictly confidential and used only to process orders, improve customer service, and enhance your shopping experience. We do not sell, share, or rent your personal information to third parties.

Shipping & Delivery Policy

We strive to deliver your products on time. Orders are processed within 2–4 business days and shipping times vary based on your location. We work with trusted delivery partners to ensure your products arrive safely and promptly. Tracking details will be shared via email or SMS upon dispatch.


Return & Refund Policy

Your satisfaction is important to us. If you receive a damaged or defective product, please contact us within 7 days of delivery with proof of purchase and product photos. Once verified, we will process a replacement or refund. Products must be returned in their original packaging.



Warranty Policy

All our LED products come with a limited warranty against manufacturing defects for a specified period (usually 1 to 5 years, depending on the product). This warranty does not cover damage due to misuse, installation errors, or external factors. Please retain your invoice for warranty claims.


Terms & Conditions

By using our website and purchasing our products, you agree to abide by our terms and conditions:
• All product images are for representation only; actual products may vary slightly.
• Prices are subject to change without prior notice.
• We reserve the right to cancel orders in case of pricing errors or stock issues.
• Installation of electrical products should be done by certified professionals.


Disclaimer

While we strive for accuracy, we do not guarantee that all product descriptions, specifications, or content on the website are error-free, complete, or current. Please verify details before purchase.